Privacy Policy.
CC Electrical & Solar
Last updated:
01Introduction
CC Electrical & Solar respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request a quotation or use our solar and electrical services.
We process personal data in accordance with the General Data Protection Regulation (GDPR), the Irish Data Protection Act 2018 and other applicable data protection legislation.
02Who We Are
CC Electrical & Solar provides solar PV installations, battery storage, EV charging solutions, electrical services, rewiring, maintenance and solar panel cleaning.
For questions about this Privacy Policy or how your information is handled, you can contact us using the following details:
- Business
- CC Electrical & Solar
- clive@ccsolar.ie
- Telephone
- 085 1433749
CC Electrical & Solar is the data controller responsible for personal information collected through its website and business activities, subject to confirmation of the legal trading entity.
03Information We Collect
We may collect the following categories of personal information:
Contact information
- Name
- Email address
- Telephone number
- Postal or installation address, where required
Enquiry and project information
- Type of service requested
- Details submitted through our contact or quotation forms
- Information about your property or proposed installation
- Relevant correspondence about your enquiry or project
Customer and transaction information
- Quotations and project details
- Appointment and installation information
- Invoices and payment records, where applicable
Website usage information
Depending on the technologies enabled on our website, technical information may include your IP address, browser type, device information, pages visited and interactions with the website.
04How We Use Your Information
We process personal information where necessary to:
- Respond to enquiries and quotation requests.
- Contact you about requested services.
- Assess project requirements and arrange site visits.
- Provide solar, electrical and maintenance services.
- Prepare quotations, invoices and related documents.
- Manage customer relationships and ongoing projects.
- Meet our legal, accounting and regulatory obligations.
- Maintain the security and functionality of our website.
- Improve our services and website experience.
- Send marketing communications where permitted by law.
We will not use your personal information for purposes incompatible with those for which it was originally collected unless permitted by law.
05Legal Basis for Processing
Under GDPR, we rely on one or more of the following lawful bases:
- Contractual necessity
- Where processing is necessary to provide services under a contract or take steps requested before entering into a contract, such as preparing a quotation.
- Legitimate interests
- Where processing is necessary for reasonable business purposes, including responding to general enquiries, managing business operations and protecting website security, provided these interests do not override your rights.
- Legal obligation
- Where information must be retained or processed to comply with applicable legal requirements.
- Consent
- Where consent is required, such as for certain marketing communications or non-essential cookies.
Where we rely on consent, you may withdraw it at any time.
06Contact Forms and Quotation Requests
When you complete a contact or quotation form, we use the information you provide to understand your requirements and respond to your enquiry.
This may include your name, telephone number, email address, selected service and project description.
Submitting an enquiry does not automatically subscribe you to marketing communications.
Your information may be processed using secure website hosting, email or customer enquiry management services used by CC Electrical & Solar.
09International Data Transfers
Some technology providers may process or store personal data outside the European Economic Area.
Where this occurs, we will ensure that appropriate safeguards are in place as required by GDPR, such as an applicable adequacy decision or approved contractual safeguards.
10How Long We Keep Your Information
We retain personal information only for as long as necessary for the purposes for which it was collected, including relevant legal, accounting and contractual requirements.
Retention periods depend on the type of information and the reason it is held.
For example, customer transaction records may need to be retained for statutory accounting purposes, while unsuccessful enquiries may be retained for a shorter period.
Information will be securely deleted or anonymised when it is no longer required.
11How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
These measures may include access restrictions, secure communication methods, appropriate account security and the use of reputable service providers.
No method of internet transmission or electronic storage is completely secure.
12Your Data Protection Rights
Under GDPR, you may have the right to:
- Access personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information in certain circumstances.
- Request restriction of processing.
- Object to processing based on legitimate interests.
- Request data portability where applicable.
- Withdraw consent where processing relies on consent.
- Object to direct marketing at any time.
These rights are subject to applicable legal conditions and exceptions.
To exercise your rights, contact clive@ccsolar.ie.
We will respond within the timeframe required by applicable data protection law, generally within one month.
13Marketing Communications
We may contact you about our services where you have provided appropriate consent or where another lawful basis permits such communication under applicable marketing and privacy rules.
Where required, marketing communications will include a clear way to opt out.
You may request that we stop sending direct marketing communications at any time by contacting us.
14Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of websites operated by third parties.
We recommend reviewing their privacy policies before providing personal information.
15Children’s Privacy
Our services are intended for property owners, businesses and other customers seeking solar or electrical services.
Our website is not specifically directed towards children, and we do not knowingly collect children’s personal information for marketing purposes.
16Complaints
If you have concerns about how your personal information is processed, please contact us first so we can investigate.
You also have the right to lodge a complaint with the Irish Data Protection Commission.
- Organisation
- Data Protection Commission
- Website
- www.dataprotection.ie
17Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, website technologies, business practices or legal obligations.
Any updates will be published on this page with a revised last-updated date.
18Contact Us
For privacy-related enquiries or requests, please contact:
- Business
- CC Electrical & Solar
- clive@ccsolar.ie
- Telephone
- 085 1433749